Kitui County Government has launched myCountyApp, a platform that enables counties to digitize all their services by providing a single, citizen access channel.
Kitui becomes the second county after Makueni County to integrate to myCounty app with Safaricom Company.
In his speech, Governor Malombe said that the platform underscores an important milestone in the advancement of technology in Kitui’s service delivery to the residents.
“The launch of this app is in line with SDG (17) which focuses on strengthening the means of implementation and revitalizing global partnerships for sustainable development technology. This is also in line with the focus on the enhancement of government service delivery through digitization and automation of all government services. It also mirrors out our 16-point development agenda for Kitui County,” Governor Malombe stated.
Governor Malombe said that the county ministry of ICT has partnered with Safaricom to effectively serve the people of Kitui by creating a digital platform where residents can access services effectively and efficiently in a one-stop shop through a single E-citizen access channel.
He further indicated Safaricom’s partnership as key pointing out the network connectivity increase from 36 percent in 2013 to 83 percent currently.
Safaricom’s Chief Corporate Security Officer Nicholas Mulila who was representing CEO Peter Ndegwa commended the county for the progressive partnership with a focus to transform lives.
“We are partnering with Kitui not as friends but because the county as an organization has a plan. Safaricom is also planning to gradually include all 47 counties in coming months into the MyApp,” Mulila said.
The platform will include payment for county services, revenue management systems, a citizen reporting and engagement tool, and solutions around agriculture, health, utility bills, and SME programs.